Privacy Policy
How Gortech handles your information.
This policy explains what information we collect through our website, contact forms, phone calls, and service requests, and how we use it to help Indianapolis-area homeowners.
Questions about this policy?
Last Updated
July 28, 2026
Gortech respects your privacy. We use the information you share with us to respond to service requests, communicate about HVAC and water heater work, and improve our customer experience.
Information we collect
We may collect your name, phone number, email address, service address, appointment details, messages, photos or notes you choose to provide, and details about the HVAC, water heater, ductwork, or indoor air quality service you request.
Website and usage information
Our website may collect basic technical information such as browser type, device type, pages visited, referring pages, and similar usage data. This helps us understand how people use the site and where we can make it better.
How we use information
We use information to respond to questions, schedule appointments, provide estimates, complete service work, send service-related updates, follow up with customers, improve our website, and maintain business records.
Scheduling and third-party tools
When you submit a form or request service online, your information may be processed through tools we use to manage leads, appointments, and customer communication, including Housecall Pro and GoHighLevel.
How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate the website, manage scheduling, communicate with customers, process business records, or comply with legal requirements.
Cookies and analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to understand traffic, measure performance, and support marketing or website improvements. You can adjust cookie settings through your browser.
Texts, calls, and emails
If you contact us or request service, we may call, text, or email you about your request, appointment, estimate, invoice, or related customer service needs. You can ask us to stop sending promotional messages at any time.
Data security and retention
We use reasonable administrative, technical, and business practices to help protect information. We keep information only as long as needed for service, business, accounting, legal, and customer support purposes.
Children's privacy
Our website and services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13.
Your choices
You may contact us to update, correct, or ask questions about information you have shared with Gortech. We will respond in a reasonable manner based on the nature of the request and applicable law.
Policy updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.
Contact Gortech
Gortech serves homeowners in Indianapolis, Indiana and nearby communities. For privacy questions, call +1 317-617-8275 or email [email protected].